VA Profile -- Vincent Manola
Writing Sample >>> The following is an unedited writing sample. This will help you to better understand Vincent's background, while also demonstrating his writing skills...
"As an Administrative Assistant, my duties and responsibilities include writing communications to all the District Engineers of our Region to inform them of an upcoming training and asking information on who they can nominate as their participants. I also facilitate trainings and make sure that the venue, foods, and other logistics needed for the training proper will be ready and my colleagues know what they're tasks are. After the training, I finalize the terminal report of the said training and send the said report to our Central Office. I also take minutes during meetings of the Directors and District Heads. When there is no training assigned to me, my other administrative tasks are to photocopy materials and make sure that our Training system is updated.
During my BPO days, I started as a Phone Customer Service for financial accounts. The services that I provided includes phone payment, website trouble shooting, change of address, upgrade credit card information, etc. I was then promoted as a Product Trainer and was then laterally transferred as a Subject Matter Expert wherein I was tasked to supervise 6 New Hire agents and made sure that they reach the standard that the company set.
Other relevant information that may interest you is that I'm currently taking up Masters in Development Leadership and the course is a research heavy-based course. A few of the subjects that I already finished were Communications, Project Development, Impact Assessment, Leadership theories, and Research methods with Advanced Statistics."
