VA Profile -- Karla Janeth Santiago
Writing Sample >>> The following is an unedited writing sample. This will help you to better understand Karla's background, while also demonstrating her writing skills...
“ I am a self-motivated and progress-driven customer service and sales specialist with an extensive background in this industry. With a long-standing record of initiative and innovation, I have developed and executed strategies that I believe will bring value to your business.
Throughout my career, I’ve worked with different companies from a fashion brand to the insurance business; excelled in roles that focus on helping others. I work to defuse tension by addressing issues head-on, making customers immediately aware that I am on their side and ready to assist. I’ve built an excellent history of restoring customer satisfaction. Leveraging my strengths in communicating and up-selling, combined with proficiency in customer service, I am well-prepared to deliver top-quality service.
My willingness to help extends to my co-workers and management team as well, and I am consistently commended for balancing individual work priorities with contributions to team goals. I have learned to build rapport and lead by example to cultivate collaborative and cooperative team efforts. Whether I’m assisting customers or supporting my team, my main priority is to contribute wherever I can."
