VA Profile -- Jacqueline Moros
Writing Sample >>> The following is an unedited writing sample. This will help you to better understand Jacqueline's background, while also demonstrating her writing skills..
“My considerable experience working with customers, solving escalated issues, and maintaining strong consumer relations will enable me to be a valuable member of your CSR team.
In my previous role at Sitel, my experience has allowed me to discover that the best tactics for working effectively with customers are to listen, address the need, and follow up to guarantee satisfaction. I have been commended also on more than one occasion for my ability to handle customer complaints in a way that is professional, positive, and effective. Prior to working with Sitel, I am currently working as Recruitment Coordinator to the Talent Acquisition at PSG Global Solutions. My responsibilities include, developing sustainable recruiting strategy based on the goals and needs, determining the effectiveness and success of current recruiting plans and strategies, and preparing a report on a weekly basis for the tasks completed or in progress.
My approach to maintaining customer relations, strong communication skills and ability to manage complex tasks and solve problems makes me an ideal candidate for your position. Not only will I provide trustworthy, trustworthy, friendly, and informative customer service to the individuals I work with, but I will also uphold the company's efforts to be professional and to solve problems creatively. I appreciate the time you have taken to consider my candidacy. I look forward to speaking with you about how I can contribute to the values and integrity of your company.''
