VA Profile -- Mark Bago
Writing Sample >>> The following is an unedited writing sample. This will help you to better understand Mark's background, while also demonstrating his writing skills...
"Good day! I'm reaching out to express my interest in the Customer Service role you have available. I'd like to direct your attention to my application aiming to leverage my skills and experience to fill the available position. Motivated and driven with 6.5+ years of experience in Customer Service, I can definitely help you connect with your customers to create a long and lasting relationship or reconnect with them and bring old unhappy customers back. I find it easy to relate to people and I can express my sentiments clearly in a friendly and professional tone. Aside from an upbeat and warm personality, I'm undeniably qualified in dispatching technicians, coordinating with local (US/CANADA) dispatch centers, and general dispatch responsibilities. I've spent two (2) years in Tier Two Customer Relations and Escalations, managing delicate cases to ensure customer satisfaction and retention. "
