• VA Profile -- Joenalyn Salvador




    Writing Sample >>> The following is an unedited writing sample. This will help you to better understand Joenalyn's background, while also demonstrating her writing skills...


    "My most previous job in a BPO US based company is a Medical Billing Staff under a Retinal Specialist Account. My responsibilities are as follows:
    * Working directly with the insurance carriers, the patient, and the healthcare provider, to get a claim processed, and ensures accurate, streamlined billing and payment.
    * Responsible for obtaining authorizations for all services and surgeries of the Patients.
    * Call insurance companies regarding authorization request for the services rendered by the provider.
    * Communicating with Medical Billing Specialists to ensure treatment codes are accurately received.
    * Call insurance companies to check eligibility.
    * Entering all the necessary information that is being received through email into software.
    * Verifying patients’ insurance coverage
    * Reviewing patient medical records.
    * Call patients for appointment reminder.
    * Answering any questions patients may have about their appointment.
    * Does all the chart prep in a week advanced
    For the chart prep, the work was assigned to me as I am a BS Nursing graduate and the account is requiring someone who has a medical background to do the job.
    Working in a BPO company for me is a road you have to pass for a bigger destination. My previous jobs from an Outbound Call Center agent to a Medical Billing Staff taught me how to communicate with strangers, taught me how to overcome objections. It taught me how to work hard for what I wanted."