VA Profile -- Joenalyn Salvador
Writing Sample >>> The following is an unedited writing sample. This will help you to better understand Joenalyn's background, while also demonstrating her writing skills...
"My most previous job in a BPO US based company is a Medical Billing Staff under a Retinal Specialist Account. My responsibilities are as follows:
* Working directly with the insurance carriers, the patient, and the healthcare provider, to get a claim processed, and ensures accurate, streamlined billing and payment.
* Responsible for obtaining authorizations for all services and surgeries of the Patients.
* Call insurance companies regarding authorization request for the services rendered by the provider.
* Communicating with Medical Billing Specialists to ensure treatment codes are accurately received.
* Call insurance companies to check eligibility.
* Entering all the necessary information that is being received through email into software.
* Verifying patients’ insurance coverage
* Reviewing patient medical records.
* Call patients for appointment reminder.
* Answering any questions patients may have about their appointment.
* Does all the chart prep in a week advanced
For the chart prep, the work was assigned to me as I am a BS Nursing graduate and the account is requiring someone who has a medical background to do the job.
Working in a BPO company for me is a road you have to pass for a bigger destination. My previous jobs from an Outbound Call Center agent to a Medical Billing Staff taught me how to communicate with strangers, taught me how to overcome objections. It taught me how to work hard for what I wanted."