VA Profile -- Sheena Marie Gerundio
Writing Sample >>> The following is an unedited writing sample. This will help you to better understand Sheena's background, while also demonstrating her writing skills...
"I have relevant customer service experience for 8 years in the field of finance & banking, publishing, and e-commerce. In the past 3 years, I worked with Wayfair.com an e-commerce furniture company. The tasks involve answering customer inquiries via email, contacting suppliers via phone for specific product information, and editing product descriptions/meta descriptions for each SKU. After 6 months, I got promoted as a Quality Assurance Analyst wherein I audited agents' work according to the quality standards set by the company. Please see the video link below and the attached resume. "
