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Acuity IT Support for CWCP
Fault Logging for CWCP Only
Name
*
First
Last
Date & Time
*
DD
/
MM
/
YYYY
Mobile No
*
Problem/Fault
*
Please give as much detail as possible 200 words available
Project Name
*
CWP ID Number
*
CWP ID Number is located on top or underneath the device and is written in black marker - Number can range from 100 to 500
If no number exists just state as "None"
Priority
*
Please select
High - Unable to work
Medium - Able to work but needs a solution soon
Low - Can work without but needs a solution
Setting the urgency of an issue is important as high priority issues may incur a higher cost
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