VA Profile -- Jane Mayor
Writing Sample >>> The following is an unedited writing sample. This will help you to better understand Jane's background, while also demonstrating her writing skills...
“I have been in the customer service business for very nearly 15 years. My first BPO work was as Technical Support for a High Speed internet service in the United States back in 2006. I gave clients support in troubleshooting for their internet connectivity issues by strolling them through the means in fixing the connection from their home, broadening my help by assisting them with fixing issues with third party hardware not restricted to modems, switches, workstations and once in a while even with computer applications that they are experiencing difficulty with is additionally a piece of my job. Fortunately, after few years I was promoted and was assigned as a Ticket Management Analyst wherein I process tickets for unresolved issues and send them off to the right department and schedule field technicians if necessary.
What I enjoyed about this job was the fact that I got to meet new friends and got the chance to acquire new skills that made me tech savvy. I became familiar with software and applications that are integral part of today’s online business world. It was also a way of proving how patient and composed I can be during dogging moments.
I also worked as a Virtual Assistant for almost a year. As a VA I was entrusted to contact customers and do explore meetings or reviews to accumulate data to help improve the project that we are handling. Along with the results it was my accountability to do an Analysis Report to be presented for new projects.
Both experience as Technical Support and Virtual Assistant improved my capacity to perform multiple tasks. Also, I believe that it is vital in any sort of career, not only to work hard however to work smart.
Currently I am a freelance part-time Licensed Financial Advisor. I educate people on how to manage their finances and share the importance of having a Life Insurance. You see here in the Philippines most people doesn’t really prioritize acquiring a life coverage that is the reason most Filipinos wind up lining at different government agencies to get monetary help when they get ill which is more often than not, insufficient to cover their needs. I enjoy and get the feeling of satisfaction in this profession because not only does it help me connect personally and listen actively to individuals with empathy, I also get the chance to be a part of making a very important decision in their lives.
All things considered I accept that the capacities I have acquired through these experiences gave me a benefit and an edge with respect to the abilities and outlook needed for to satisfy any assignments given to me.
I am excited to work as a Virtual Assistant share what I have to offer and explore the opportunities you have for me. Definitely looking forward in becoming a part of your team."
