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NC811 Feedback Form
In order to help you and all of the callers we have in North Carolina we need to know what we are doing right and what we need to improve upon. Please take a few moments and let us know about your experience with NC811.
Note: NC811 is a notification center. We do not employ utility locators and we do not have access to locator schedules. If you are having an issue with a locate, contact NC811 by phone and we can relay your information to the locators assigned to your request.
Ticket Number
Name
*
Phone Number
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###
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####
City / County
Email
*
Is this the first time you have used our service?
Yes
No
How often do you call in locates?
Was the location request processed in a timely and efficient manner?
Yes
No
Was the customer service representative knowledgeable and courteous?
Yes
No
Did the customer service representative answer all of your questions?
Yes
No
Is there anything that we could have done to serve you better?
Would you say that you were satisfied with your overall experience?
Yes
No
If you have any additional comments please let us know here.
Thank you for filling out our feedback form.
Please come back anytime and let us know how we are doing.
