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A Nu Twist Customer Satisfaction Survey
To help us serve our clientele better, please take the time to fill out our customer service survey.
Client Type:
Returning
New Client
Did our staff make you feel welcomed when you
arrived?
*
Yes
No
Not Sure
If you felt unwelcome
List why
Did you have to wait before your service began?
*
No Wait
A Few minutes
Longer than expected
if longer than expected, were you give an
explanation?
Explanation:
Was our staff person(s) performing the service(s)
helpful in making you feel comfortable during
your service? Check all that Apply.
Pleasant
Informative
Professional
Satisfactory
Unsatisfactory
If Uncomfortable:
Why?
Was the styling service you received, exactly what
you requested?
*
Yes
No
Not Sure
If style not requested, how can we improve?
Please describe here:
Describe the interaction with the staff
member during the service (please check all that
apply)
*
Pleasant and Friendly
Informative
Professional
Satisfactory
Unsatisfactory
Unsatisfactory interaction please explain:
If a specific product was used, did the staff
member explain the usage of the product and its
features while applying it?
*
Yes
No
Not Sure
NA
Please rate the overall quality of your
service(s)
*
Excellent
Average
Below Average
If quality was below average, explain here:
Would you refer your A Nu Twist stylist to others?
*
Yes
No
Not Sure
If you would not refer, please list reasons here:
Do you have any suggestions for our reservation or
check-out procedure?
Are there additional services or products you
would like to see offered at A Nu Twist (please
list)?
Name
First
Last
Email
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