VA Profile -- Cristina Dela Cruz
Writing Sample >>> The following is an unedited writing sample. This will help you to better understand Cristina's background, while also demonstrating her writing skills...
"My name is Cristina Dela Cruz, you may address me as Tin.
For the past 12 years, I have worked in different companies/industries. I started as a Passenger service agent in a well-known airline here in the Philippines (Cebu Pacific Airlines). I was a front liner and my job entails screening the passengers, checking them in their flights as well as their luggage, while making sure their safety is uncompromised by detailing the precautionary measures to keep in mind before boarding a flight, providing them with their boarding passes. Lastly, opening and closing a flight.
I also have an experience as an English teacher (online and in school/company); I have taught Japanese, Koreans and Chinese students in different age groups. My next job experience is in the BPO industry (Call centers). Mostly, US based accounts as a level 3 Customer Service Representative; I also became a Subject- Matter Expert while being there.
The most recent job I had is as a Virtual assistant, I do administrative tasks; e-mail exchanges/handling, data entry, project management, organizing daily reports and managing phone calls and chats to performing web research.
I am equipped with such excellence and confidence when it comes to customer service. I have great attention to detail, can work with minimum supervision and knowledgeable in multiple apps and tools. I work at best even under pressure; I can figure things out by self-learning and researching. I am aiming for a career path which will lead me to a long and stable job where I can showcase my skills and be an asset to the company to help it grow beyond expectations."
