VA Profile -- Lynton Luke Bueno
Writing Sample >>> The following is an unedited writing sample. This will help you to better understand Lynton's background, while also demonstrating his writing skills...
“I worked as a customer service representative for Bell Canada. I was handling billing and was assigned to resolve customer's inquiries when it comes to their bills and also explains their bills.
I was also working as a phone banker for Barclays Bank that is located in the UK. What we usually do is to cater to customers when it comes to their account balances, making funds transfers to their employees and checking the money that is coming in and out of their accounts.
Lastly, I worked as a customer service representative and was taking supervisory calls for Straighttalk Wireless that is in the US. My job is to resolve customer's issues in a timely manner since all calls that I am handling are all escalations. So I am doing all the troubleshooting procedures when it comes to their phones not making and receiving phone calls.
During my work from home career, I was working as a customer service representative for LVH Global located in the US. What we do is renting luxury vacation houses all over the world. I am assigned to qualify the leads that are inquiring and making sure that they are capable of paying the rent. I also check their background and try to see if the lead is capable enough to rent the property that we offer. All the clients that we have are elite.
The second client that I had was with Home Trust by Clearsale it is a real estate company in the US. I was working as an appointment setter. What I usually do with them is to call random clients asking them if they are interested in selling their property, and if they are then we need to ask questions about how soon they are going to sell their property or even ask them about referrals if they are not interested in selling their property. Just the normal real estate appointment setting calls.
Lastly, I was working as an appointment setter for Timeshare Compliance it is a timeshare company in the US that offers timeshare termination program. What I do with them is to call leads and ask them about their timeshare if they are interested in getting rid of it or asking them the reasons why they want to get rid of their timeshare and also we do have qualifying questions to ask about the balances they have with their mortgage if they have or asking them about their maintenance fees and if they are current with all the payments."
