VA Profile -- Mark Gil "Gail" Saberon
Writing Sample >>> The following is an unedited writing sample. This will help you to better understand Gail's background, while also demonstrating her writing skills..
“ I have been working as a Customer Service Agent at different BPO companies like eBay, Sprint , Current Media Group, and several Appliance Repair Companies, for more than 6 years now and have developed impeccable phone manners, and an ability to deal with agitated or distressed customers. I am accustomed to working on multiple projects simultaneously, and can offer new ideas to help your company grow and surpass all goals and objectives.
My duties included making 60-80+ calls a day for both inbound and outbound to US clients and that includes emails and chat support with little bit of admin tasks . During my tenure, I was awarded as a top agent and got promoted numerous times as a recognition for my achievements like being the office manager , trainer, recruitment and a team leader.
My experience as a Customer Service Agent has helped me improve my skills in leadership, allowed me to gain organizational skills, and has provided me with extensive knowledge of how to deal with clients.''
