VA Profile -- Trisha Historillo
Writing Sample >>> The following is an unedited writing sample. This will help you to better understand Trisha's background, while also demonstrating her writing skills...
"I have worked as a medical retrieval representative for more than 3 years now. I've worked on medical records requests for Social Security Disability Insurances, Claims Disability Insurances including Long term Care Claims and Life Insurance Claims and also for Underwriting Insurances.
My responsibilities includes the following;
1. Sending requests to the correct facility.
2. Calling if needed to make sure we have the correct information of the facility before sending the request.
3. Calling facilities to follow-up with the request (asking for the facility to send the records if not the same day as soon as possible).
4. Paying for the records if there's a required fee (always try to huddle to lower the fee or waive the fee if possible)
5. Sometimes, working on specific instructions we got from Clients.
Aside from my duties and responsibilities, I am also tasked by my immediate supervisor to support my teammates for their questions and inquiries. In the absence of my supervisor, I supervised and was the point of contact for the team. I am also tasked to be the first to handle new clients and to try new systems because of my product knowledge,adaptability and being a fast learner."
