VA Profile -- John Anthony Evaristo
Writing Sample >>> The following is an unedited writing sample. This will help you to better understand John's background, while also demonstrating his writing skills...
"As a highly competent Customer Service Representative, I would bring a dedicated, reliable, and driven attitude to this role. In my previous position, I maintain an exceedingly functional work environment while delivering exceptional customer service for T-Mobile. I have a knack for providing resolutions and work well independently with little supervision. I respond to request from colleagues and clients in a timely manner and am adept at prioritizing multiple ongoing projects.
Additionally, I am adept at:
• Consulting with customers to evaluate their needs, determine the best services, and additional service that may be of interest.
•Exceeding quotas for calls taken, upgrade process, and sold products.
•Maintaining up to date knowledge of services, products, and procedures to ensure accurate and effective service.
I am a self-starter and excel at handling customer inquiries, products, services, and resolving conflicts quickly. I am also profoundly familiar with several proprietary computer software systems and can adapt quickly to new programs. I am also a good team player and would be more than willing to undergo training should your company requires."
