VA Profile -- Noreen Rodriguez
Writing Sample >>> The following is an unedited writing sample. This will help you to better understand Noreen's background, while also demonstrating her writing skills..
“I have been with the Business Process Outsourcing industry for 5 years handling calls, chats, and email support. Work includes operating a Market place application, Settlement accounts, largest Sports betting, gaming groups operating in the online and retail sector.
My recent job as a Shift Leader includes maintaining service level and efficiencies on resolving issues, taking supervisor calls and chats, and working with team managers to identify training requirements for Customer Support Advisors.
With these experiences, I developed the skills that can only transpire from work that is high-paced and challenging. I am also a self-motivated, hardworking, fast learning, flexible, and multi-tasking individual who believes in integrity and good working relation. Though I am new at this sector, I believe that I have all necessary qualities which makes me fit for this as my interests is making long term professional relationships with my clients to ensure every work or project becomes successful.''
