VA Profile -- Princess Mae Belle Rose Gamboa
Writing Sample >>> The following is an unedited writing sample. This will help you to better understand Princess' background, while also demonstrating her writing skills...
"I have over 4 or 5 years of professional experience as a Customer Service Representative in the BPO Industry. I experienced dealing with different customers who are angry, frustrated, worried and afraid.
Building an emotional connection with customers is not easy and it’s even harder when there are no verbal or physical cues to follow. I've demonstrated success in responding to customer's telephone, email and chat queries in an accurate and timely manner. Not just that, I always make sure that I addressed all of the customer's concern without lacking empathy. I'm confident that my exceptional oral and written communication skills matched with great customer service will make me an asset to your company.
As a Virtual Assistant and a customer service representative, I'm confident in my ability to make anything I put my mind to a success. I work quickly and confidently because I love what I do, I'm extremely motivated and a great manager of time, I learn quickly and I have a strong analytical skill.
I am confident that my successful experiences in the field make me a good addition to your team. I' am excited to use my knowledge and learn more from you."
