VA Profile --Emmalyn Lazaga
Writing Sample >>> The following is an unedited writing sample. This will help you to better understand Emmalyn's background, while also demonstrating her writing skills...
"My background includes the following, Appointment settling, Routing/dispatching jobs to technicians, a Customer sales rep for a subscription website and credit repair company, Technical Support Representative Hardware support for dell XPS computer, a customer service support/Sales who does inbound and outbound calls, E-COMMERCE rep for different products handling email, chat, inbound and outbound calls (letting them know about the status of their order whether it's delayed, missing, damaged, or discontinued) and some back-office work and mentoring agents, and evaluating agents, making sure that they meet the targets that they need on a daily and monthly basis.
For the past 2 years, I have been working as a Virtual Assistant from an E-commerce company and was their Customer care Consultant, Handling email, phone calls, order processing, cancellation, refunds, and answering our Google Reviews.''
