VA Profile -- Christian "Chris" Castillo
Writing Sample >>> The following is an unedited writing sample. This will help you to better understand Chris' background, while also demonstrating her writing skills...
“My 10 years of solid Call Center experience have given me a lot of skills in order for me to perform efficiently and effectively. I started with Sitel Baguio way back in 2011 as a Customer Service representative. After a year, I got promoted to Dispute/Fraud supervisor. I was also a pioneer in handling the social media account using Hootsuite.
After spending 5 years with Sitel, I decided to join JP Morgan Chase in 2016 under Amazon credit card as Senior Specialist 2. I was recognized as one of the top contributors for CSAT, AHT, and Attendance. And our team was the top team for 11 months. I decided to leave Chase after 2 years of employment when my wife gave birth to our first child.
After Chase, my sister-in-law encouraged me to try the home-based setup. She introduced me to an Australian client. I was a part-time appointment setter for almost 6 months for a cleaning company. My most recent employment was with TaskUs under a food delivery account. I handle inbound, outbound, chat and email support on a daily basis. If the queue asks for inbound we do inbound. Same thing with chat and email. I just recently resigned and rendered 30 days for a formal exit. I am currently looking for a full-time home-based job.
I got myself a good computer, internet and all the needed equipment for me to be able to get ready for this new journey.I am looking forward to joining your company and hopefully, be able to bring a lot to the table."
