• VA Profile -- Jimmy Gomez




    Writing Sample >>> The following is an unedited writing sample. This will help you to better understand Jimmy's background, while also demonstrating his writing skills...


    “I have been in the BPO industry for 11 years now. I started working at the age of 17 with Arriba Telecontact Inc. in Cagayan de Oro City. I was profiled to an outbound campaign, calling leads to conduct a survey for a free magazine subscription. I was promoted as Performance Coach after a year, but I resigned after 2 years to look for better opportunities in Cebu.

    So I joined Aegis People Support in 2011 and was profiled to a financial account. There was a change in the management and for some reason, I wasn't happy with the account anymore, so I decided to resign and apply for Convergys. Consequently, I was hired in April 2012 and stayed with them for almost 6 years. I was profiled to a telecom company, Sprint, to be exact. We were called universal agents then since we do almost everything from customer service to technical support to sales. Having joined Convergys and being a former Sprinter--as they coined-- is one of the most fulfilling experiences I have had in my career in the field.

    Through Sprint, I have learned to be tough, flexible, and tenacious. It played a major part in building both my personal and professional growth. If it weren't for my dreams to fly to Australia to follow my sister and work there for good, I would not have resigned from my post in 2017. For some awry reasons, that dream didn't happen just yet.

    August 2017, I started working as a freelance Virtual Assistance/Sales Development Representative with Keeptruckin' Inc. I resigned after a year since I was elected as barangay councilor during the May 2018 elections. I was overwhelmed with my new position in the government and couldn't seem to manage my time efficiently. Then again, I was bound with limited income. So I applied for a part-time job with CleanGroup PTY LTD, a cleaning company based in Australia. I was an appointment setter then.

    My most recent corporate work experience was Support Zebra, a locally-grown BPO company based in Cagayan de Oro. I was with them for 1 year. Unfortunately, COVID-19 happened. The account I was in shut down its operation in October 2020, so the company had to put me on floating status. I waited weeks, months even, to be re profiled to a different account, until I finally decided to terminate my contract."