VA Profile -- Patricia Carls
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“ With almost 9 years’ experience of Customer service with Sales and Admin works, I am confident that I will be able to make an immediate contribution to your team. I have had the opportunity to deal with clients and provide great customer service. I enjoy being able to fully provide support and educate clients regarding basic and account related concerns. Due to this, I received several different awards for my outstanding workmanship. In the past, I handled several different fields within the BPO industry which covers from Customer Service, Sales, Billing, Technical Support and Healthcare. This also allowed me to familiarize and eventually master different lines of business from phone, chat to emails.
I have a keen eye for details, well organized, competent and easy to deal with. Most importantly, I am self- motivated and determined to achieve the best experience any client could ask for.
I honed my skills through experience and self- paced training. Books, white papers and membership to different forums keep me up to date in dealing with customers."
