EmailMeForm
Customer Satisfaction Survey
How are we doing?
Name
*
First
Last
Street Address
*
City
*
State
*
State
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Zip Code
*
Phone
*
###
-
###
-
####
Email
*
Invoice / Transaction #
Can be found at the top right of your Truckn America Sales Receipt
Your Cashier / Salesperson
Can be found at the top right of your Trucn America Sales Receipt
How did you hear of Truckn America?
*
Driving by
Word of Mouth
Auto Dealer Referral
Customer Referral
Google
Bing
Yahoo
Other Internet Search
Phone Book
Newspaper Ad
Postcard or Mailer
Local Cable TV Ad
Local Radio Ad
Local Event / Show
Other
Which Truckn America store did you visit?
*
Laurel, MD
Ocean City, MD
Waldorf, MD
Westminster, MD
Fredericksburg, VA
Purcellville, VA
Was this your first time visiting Truckn America?
*
Yes
No
How would you rate the overall cleanliness of the Truckn America location? (1 = poor and 5 = excellent)
*
1
2
3
4
5
1 - What a junkyard / 2 - I have seen better / 3 - OK / 4 - Nice / 5 - Best I have seen
If you called prior to visiting Truckn America, how would you rate our phone manners? (1 = poor and 5 = excellent)
*
1
2
3
4
5
1 - Abrupt / 2 - Uninterested / 3 - OK / 4 - Excited and Helpful / 5 - Couldnt be better
How were you greeted upon your arrival at Truckn America? (1 = poor and 5 = excellent)
*
1
2
3
4
5
1 - Ignored / 2 - Unfriendly / 3 - OK / 4 - Happy that you are there / 5 - Better than a suprise birthday party
How was our sales presentation? (1 = poor and 5 = excellent)
*
1
2
3
4
5
1 - What sales presentation? / 2 - Uniformed / 3 - OK / 4 - Helpful and Knowledgable / 5 - WOW! I bought everything!
If you had to order a product, did we call you when it arrived or did you call us?
*
We Called
You Called
If you had a product installed, how happy were you with the job? (1 = poor and 5 = excellent)
*
1
2
3
4
5
Does not apply
1 - Should of put it on myself / 2 - Anxious / 3 - OK / 4 - Better than expected / 5 - Professionally Done
Would you purchase from Truckn America again?
*
Yes
No
If NO, Please let us know how we can change in the comments section below
Comments: Good or Bad
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