VA Profile -- Melvin Seno
Writing Sample >>> The following is an unedited writing sample. This will help you to better understand Melvin's background, while also demonstrating his writing skills...
"I started my BPO career in 2008 when I joined PCM, Inc. (formerly registered as PC Mall Inc.); an e-Commerce company in El Segundo, CA that offers technology products and services with direct marketing capabilities through distribution and logistics. I was assigned as a Sales Account Executive for their Consumer and SMB Division. My first 4-years consist of B2B and B2C Sales and Sales Support through inbound and outbound sales, resolving customer related issues and handle tech inquiries with an overall focus in adding value to customer experience through excellent product knowledge and superb customer service. Additionally, I was also tasked to coach and monitor new hires that was deployed to learn in the operations floor in real time.
After 4-years of excellent production, KPI and being one of, if not, the best Sales Rep in terms of generating revenue, I was trusted with greater responsibilities by being selected to pioneer the Corporate Sales Team in 2012.
During this time in mid-2012, I gained extensive experience and growth by being immersed in handling Corporate Accounts in the US. I was honored with working closely with businesses not just by being their direct Sales Rep but by becoming an extension of their organization as their advisor, consultant and go-to person for technology related concerns and solutions. Aside from these, I still continued doing inbound and outbound sales, worked closely with distribution partners for quotes and competitive costs to make sure my accounts receive the best pricings, superior account management with an overall emphasis on sales, revenue generation and building relationship with internal and external customers.
I left the company in late-2016 when I decided to invest in a car and work for Uber Philippines and Grab Philippines to enjoy the benefits of the freedom to earn income whenever and wherever and now transitioned in to home based jobs . I joined KeepTruckin in April 2018 to May 2019 as an Appointment Setter (SDR). We qualify leads and set appointments for our AE’s(Account Executive) to close and eventually make a sale.
I have the experience to start contributing from day one, I view my customer’s success as my own and I am truly excited about the prospect of getting started."