VA Profile -- Madeline Romero
Writing Sample >>> The following is an unedited writing sample. This will help you to better understand Madeline's background, while also demonstrating her writing skills...
"I would very much love to use the experience I gained working as a Customer and Technical service representative to be an asset and help the company to provide excellent service with the customers.
I developed excellent communication skills at my first job in Eperformax from September 2013 to July 2015. We took communications skills training for a month before we transferred to a specific account or program. I got in at Target Program as a customer service representative. Target is a financial account and a retail store in the US wherein I helped the customers on their debit cards and master cards. We processed payments over the phone, processed disputes, balance inquiry including the interest explanation.
I developed my technical skills at Telstra. I worked at Telstra as a Technical support representative from July 2015 to February 2017. I helped the customers with their internet issues. Did basic troubleshooting steps with customers and fixing their emails.
My last working experience was from ANZ Bank, an Australian multinational banking and financial services wherein I helped the customers on their debit card, credit card, balance inquiry, and internet banking."
