VA Profile -- Jake Abbu
Writing Sample >>> The following is an unedited writing sample. This will help you to better understand Jake's background, while also demonstrating his writing skills...
"I am Michael Jake Abbu and a graduate of Bachelor of Science in Computer Science, in line with that; I have been in the BPO industry for almost five years now. With years of experience, I have been a technical support and customer service representative in multiple accounts. The first account was with AT&T, which I considered as my stepping stone as a technical support representative and I have been with the company for a year and six months assisting customers in terms of resolving their internet connection issues.
The second account was with Telstra; a telecommunications company which is based in Australia. Being a customer service representative for almost two years, I have been handling billing issues, customer complaints and general inquiries. Lastly, my recent account was with T-Mobile; a telecommunications company as well that is based in United States, my primary role back then was answering billing and sales inquiries and troubleshooting mobile devices.
Within a span of time, I have learned that being a Virtual Assistant is an advantage since you will be able to do support services even if you are at home. In addition, I have been encouraged by my friends and relatives who do have the same job description to take the opportunity and be a Virtual Assistant. That being said, I think this job would really fit my idea of having a flexible time since there is no need for me to travel daily just to go to work since transportation is one of the foremost issues here in our country due to heavy traffic."
