VA Profile -- Rose Anne M. Jebulan
Writing Sample >>> The following is an unedited writing sample. This will help you to better understand Rose ann's background, while also demonstrating her writing skills..
"I have been in the BPO Industry since 2018 and accumulated a lot of experience in Customer Service, Complex Billing, and Sales which allowed me to be promoted on a second-tier level. I have since progressed to Outbound Sales and Lead Generation with a lot of accomplishments in a small amount of time. In my first month, on my third job, I became a top performer. During rest days, I also engaged in freelance workshops to diversify my skills.
When I had my first job, it was a B2B account where we handle both emails and phone calls from our clients about their hotel reservations and transfers. I enjoyed my time and having a great conversation with them as they were very professional to work with. It feels like I’ve known them for a long time and it had a great environment. I was happy to assist them with all their concerns.
While I was looking for career growth, I found myself working as a Customer Service Representative for the world’s largest telecommunications company where I never thought I enjoyed most. I didn’t notice that time was passing by and just after a year of working with them, I received my reward and finally got a promotion. Helping and resolving customers’ concerns brought me fulfillment and satisfaction.
I constantly strive to strengthen and refine my professional effectiveness. It’s very important for me to stay strongly motivated to achieve optimal results and go beyond what is expected. I greatly value the quality of work, attention to detail, and integrity. I always let my work speaks for me."