VA Profile -- Maria Joy Torres
Writing Sample >>> The following is an unedited writing sample. This will help you to better understand Maria's background, while also demonstrating her writing skills...
"I am an expert and have work experience in the Dropshipping business. I've been in the E-commerce industry for years now and this has made me an expert in using Shopify, Aliexpress, Oberlo, and Zendesk.
The tasks that I do but not limited to are order fulfillment, handling phone calls, and assisting in chat and email support that cater to customer inquiries on placing an order, order tracking, refunds, returns and exchange, cancellation, and change of order and shipping details. Importing products to Shopify. Social media management.
With 8 years of experience as a customer service representative, I already have the right combination of skills and knowledge. I have a strong grasp of the English language and can provide excellent customer service over the internet or through phone calls.
As a detail-oriented and organized professional, I take pride in completing assignments on time and with accuracy. I am very compassionate to customers, can work at minimal supervision, but also open to learning new skills.
With all of these experiences converge into one, I strongly believe I can be an excellent asset to any company that requires my service. "
