VA Profile -- Jowie Mark Aguiba
Writing Sample >>> The following is an unedited writing sample. This will help you to better understand Jowie's background, while also demonstrating his writing skills...
"I started my career as a coach for a bpo company here in the Philippines. The job was more with behavioral coaching and personal development coaching. I did the role for more than a year before I got promoted as a team manager. With this new role, more task was added on my plate since I am focusing more on the result of my team. But, thanks to my coaching tactics I was able to use it to boost our performance by hitting the targets daily.
After moving in a new setup when I went back to the province a friend of mine told me about the home-based kind of job. I was excited about it. Working from home without the need to travel, fewer expenses, and the perks of working knowing that my kids and wife are just on the other room sleeping and I can make sure they are safe. So I got my first job as a lead generation specialist. This job is more dealing with leads that can become business to our clients if you are just a hardworking individual. The role includes outbound calling, follow-up, initial qualification, and onboarding. I worked with the company for 2 months they eventually close due to the cash flow problem.
Then I got hired by a company as an operation manager where the main business is to provide a virtual assistant and appointment setter for a company in the US. So this company hires Filipino and American VA and appointment setter then give them a client. The usual clients Home Insurance, Auto Insurance, Health Care Insurance, and other insurance-related company. My task is to lead a group of VA's with their everyday task's this includes, Checking attendance, breaks, performance, coaching, evaluation, and setting targets and goals. After 3 months I got promoted as the Director of Operations wherein I have the whole VA and Appt setter under my bucket. This role is tougher than my first role. Imagine the whole operations under my supervision was not that easy. I have 20 different accounts in 13 Countries around 106 employees. I need to ensure day to day operations are running smoothly according to our daily targets. I report directly to the President of the company.
Then after a month, I got hired by a Hotel in Lenox MA. I worked as an operations manager. This hotel focus on hosting events like traditional Chinese medicine, taichi, yoga. The role was mainly running the facilities remotely. Kitchen, maintenance, planning, customer service, events. everything."