VA Profile -- Janine Sazon
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“ I have a total of 10 years of experience in customer service and received top-notch training from prestigious companies like JPMorgan Chase and Prudential. Both experiences involved outbound and inbound calling to the respective clients to secure their information. I am very well trained to provide outstanding customer experience even in the most stressful environment. I am empathic and would always make sure to provide a one-call resolution. I was given a couple of awards when I was still in the BPO industry as one of the best agents for 3 consecutive years because I always make sure that my KPI performance is top-notch and I never had an attendance issue.
My work from home experience includes managing the calendar and calling leads of the director based in Singapore as well as answering live-chat inquiries for the company. Lastly, I have a proven track record in Facebook Ads marketing and have achieved stellar results in generating leads for HVAC companies based in the US. "
