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Cavallo Bus Lines - Trip Evaluation (Old)
Because you are the most important part of our business, we ask that the escort take a few minutes to answer the questions below. In order for us to maintain the best possible quality, please let us know how we are performing to ensure that we are meeting, and exceeding your expectations.
Date:
MM
/
DD
/
YYYY
End Date:
MM
/
DD
/
YYYY
Charter #:
Please enter your charter number
Terminal
Please select
St. Louis Metro
Springfield, MO
Indianapolis, IN
Please select the terminal that serviced your trip
Tour Name/Destination:
Charter/Tour Company:
Driver:
Escort:
Trip Rating
On a scale of 1 (least) to 5 (most), how satisfied were you with this trip?
Motorcoach
Excellent
Good
Fair
Poor
Cleanliness of Motorcoach
Cleanliness of Restroom
Cleanliness of Exterior
Functionality of WiFi
Functionality of PA System
Functionality of Power Outlets
Driver
Excellent
Good
Fair
Poor
Driver's Rapport with Passengers
Cooperation with Escort/Leader
Followed trip routing/Knew Roads
Maintained Schedule
Had motorcoach Waiting prior to Departure
Driving Ability/Safety
Driver Professionalism/Attire
Please tell us how you feel about the service provided by our driver and the quality of our motorcoach.
Please tell us how you feel about the quality of service you received from our office staff?
Would you like a follow up call from our Manager?
Yes
No
Name
First
Last
Best Time to contact
HH
:
MM
AM
PM
AM/PM
Email
Phone
###
-
###
-
####
Please tell us how you found us
*
Please select
Webpage/Search Engine
Existing Customer
Referral from Existing Customer
Word of Mouth
Advertising
Other
Please provide a short description of your previous selection
Webpage/Search Engine
Referral from Existing Customer
Advertising
Other
