VA Profile -- Joni Jill Uy
Writing Sample >>> The following is an unedited writing sample. This will help you to better understand Joni's background, while also demonstrating her writing skills...
" I was privileged to work at a great BPO company for the past 14 years. I had different roles starting from a customer service representative and moved up to handling teams as a team leader for a credit card account under the fraud division. I had a great deal of experience handling different types of customers and agents as well since for the past 7 years, I handled teams and we worked together to meet and exceed our goals. Gaining experience, motivating others, sharing best practices, and meeting wonderful people are what I treasure especially if I see my agents getting recognized and promoted in their current role. "
