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Realty Kings Properties Seller Service Evaluation
Help us improve our service by answering the questions below. We value your feedback and honesty!
Name
*
First
Last
Email
Please Rate the Service Provided by our Office Staff:
Answered your calls in a courteous and professional manner?
*
Yes
No
Not Applicable
Always offered assistance when you called?
*
Yes
No
Not Applicable
Made you feel welcome and offered refreshments when visiting the office?
*
Yes
No
Not Applicable
Please Rate the Service Provided by Your Assigned Transaction Specialist:
Who was your Assigned Transaction Support Specialist?
*
Deborah Hernandez
Abby Raquiza
Jackeline Mateos
Did you receive bi-weekly marketing updates while your home was "Active" on the the market?
*
Yes
No
Not Applicable
Were you provided information about seller home warranties?
*
Yes
No
Not Applicable
Did you receive a sellers net sheet for all offers received on your home?
*
Yes
No
Not Applicable
Were all of your calls and/or emails responded to within 24 hours?
*
Yes
No
Not Applicable
Were you reminded to disconnect utilities prior to closing?
*
Yes
No
Not Applicable
Were you notified in advance of any closing delays?
*
Yes
No
Not Applicable
Did you receive a pre-closing call and email notifying you of closing date, time, address and what to bring to closing?
*
Yes
No
Not Applicable
Please rate your overall satisfaction with your Transaction Support Specialist's Service:
*
Very Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Very Dissatisfied
List anything your Transaction Support Specialist could have done to improve your overall service:
REALTOR
Please provide the name of your Realtor:
Please rate your Realtor's service:
Had an enthusiastic and "CAN DO" attitude?
Yes
No
Not Applicable
Was available when you needed him/her?
Yes
No
Not Applicable
Returned your calls and/or emails within 24 hours:?
Yes
No
Not Applicable
Displayed good problem solving skills?
Yes
No
Not Applicable
Was knowledgeable and resourceful?
Yes
No
Not Applicable
Would you recommend this Realtor to others?
Yes
No
Not Applicable
Please provide comments about your Realtor, if desired:
SERVICE PROVIDED BY REALTY KINGS PROPERTIES
Please rate your overall satisfaction with Realty Kings Properties:
*
Very Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Very Dissatisfied
How did you hear about Realty Kings Properties?
*
Yard Sign
Realty Kings Website
Internet (Google, Yahoo, MSN, etc.)
Newspaper/Magazine Ad
Home Buyer Education Class
Friend
Other (please specify)
If referred to Realty Kings, please provide full name of person who referred you:
What could Realty Kings Properties do or what additional services could they provide to improve their service?