VA Profile -- Ritchel Ann Seno
Writing Sample >>> The following is an unedited writing sample. This will help you to better understand Ann's background, while also demonstrating her writing skills...
“ With my successful track record as a Customer Service Representative with 5 years rich experience both inbound and outbound. I believe I can make a very significant contribution to meet the objectives of your esteemed organization while improving operational efficiency.
During my career span, I have gained invaluable experience in building relations, gaining customer trust and increasing repeat and referral business. My duties included receiving and making calls a day to business and private individuals to respond to all customer's queries or complaints in a timely manner and to solicit sales for goods and services. I was also tasked to answer customer's issues through email and chat. My experience helped me improve my communication skills and listening skills, allowed me to gain organizational skills and provided me with extensive knowledge of how to upsell services and goods to potential clients.
I would describe myself as a positive and results-driven individual who has an impressive record as a customer service associate. My work at my previous employers has not only equipped me with all the necessary skills required to form successful relationships with customers, but has also shown me how to make me feel valued. Right now as someone who is endowed with strategic mindset, focus, personal and enthusiasm, I feel I would make a superb addition to your existing workforce."
