VA Profile -- Guadalupe Hernandez
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“I completed my Bachelor’s degree in International Logistics in 2020 at a bilingual university. During that time I built a strong foundation of knowledge regarding the various tasks and duties required for a business environment. Also, I did an English business course at a Canadian University, which helped me improve all my skills.
I have a total of two years of experience in customer service, I have been responsible for talking to customers via phone, text, and email, solving problems by clarifying the client's complaint, data entry, reporting, making purchase orders, scheduling appointments, sales, searching and selection of suppliers, invoicing, translating documents into Spanish and English, tracking inventory and cash handling.
Besides, my ability to get along well with others, to perform more than one task or activity at the same time, meet deadlines, and successfully work in a fast-paced environment contributed to my promotion from cashier to store manager in my previous job."
