Cleveland Water On-Line Inquiry
Completing all the necessary fields helps us process your inquiry in a timely manner.
Customer Name
*
Please provide your first and last name.
Service Address
*
Please enter the entire service address including street, city and zip code pertaining to your account inquiry.
Street Address
*
Address Line 2
City
*
State / Province / Region
*
Postal / Zip Code
*
Country
*
Account Number
*
Please enter your Account number in question.
Phone Number
*
###
-
###
-
####
Please enter a day time number where you can be contacted.
Best Time To Call
HH
:
MM
AM
PM
AM/PM
Please enter the best time to contact you during regular business hours.
Email
Provide an email where you can be reached.
Outside Meter Reading
*
Please insert the Water Meter reading from the meter located on the outside of your house which is a small black or blue box about the size of a deck of cards. Enter N/A if not applicable.
Inside Meter Reading
*
Please insert the Water Meter reading from the meter located on inside of your home. Enter N/A if not applicable.
Inquiry Type
*
Select from List
Address Change
Bill Copy
Billing Inquiry
Collections Inquiry
EZ Pay
Homestead Exemption
Meter Reading
Miscellaneous/Other
Name Change
Ownership Change
Refund Request
Shut-Off Notification
Turn-Off Request
Water Quality
Water Rates
Select the Inquiry type from the drop down list that best fits your inquiry.
General Description of Inquiry
Please provide a general description of your inquiry including any details that you feel would help in assisting us complete your inquiry.