Client questionnaire - Cala Hotels
We hope you enjoyed your stay at a Cala hotel and that you will visit again in the future. It is always helpful for us to receive client feedback and we thank you for completing the form that follows.
For simplicity, the form is spread over 3 short pages.
Please provide your name (and room number if you have it handy) as we need it to verify your entry, to respond to you as/if appropriate and to enter your name into our end-of-year free prize draw.
Most questions only need you to click a rating button, so the form may be completed quickly.
At which of our hotels did you stay?
Guest room services
Please rate the following aspects of our service to you: 1 = Not acceptable 2 = A little below expectation 3 = As expected 4 = A little above expectation 5 = Much better than expected
Accuracy of your reservation
Quality of your welcome / check-in
Your room decor, facilites, etc.
Your room cleanliness, freshness, etc.
The quality of your checkout (friendliness, bill accuracy, speed, etc.
Professionalism and courtesy of our staff
Do you have any comments about guest room services or suggestions about how we could improve what we are doing to make your stay better?