VA Profile -- Sean Sampana
Writing Sample >>> The following is an unedited writing sample. This will help you to better understand Sean's background, while also demonstrating his writing skills...
"I worked in the BPO industry for almost 5 years. I started with Capital One Bank as a fraud specialist who investigates fraudulent activies on customers account.
2012, I began my career with Macy's retail. Our task was to help customers with their online orders, phone orders, damage/defective items, and order tracking. After a year, I was promoted as a Floor Support Specialist. Our pimary duty was to assist agents with their concerns and took escalated calls if needed. Macys taught me a lot of things like work ethics, personal development and friendship. Staying with Macys Online Retail was one of the best work experience I had but year 2014, I decided to leave the company for personal reasons.
After 3 years, I decided to go back to the BPO industry and that time it was with AT&T Uverse- one of the biggest telecommunication companies in the U.S. I worked with them as a technical support specialist who we helped customers with their Internet, Voice over IP phones and Uverse TV. I stayed with them for almost two years and I am proud to say that I left them with very good records when it comes to attendance, tirdiness and job performance.
My most recent job was with One Step Lien Search as a virtual assistant who helped clients to check on specific properties before the closing. We were calling government offices like city halls, townships, municipal halls, etc. We used to check if a certain property had outstanding balances on services such as water, sewer, and trash pick up. We also needed to check if the property have had exisiting or previous violations, and open or expired permits. It was also our task to check if a property had delinquent taxes or if the taxes are current."
