VA Profile -- Mary Denise Ameli Purisima
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"I have a total of 5 years of work experience in the Call Center industry as a customer support representative and almost 6 years as a virtual assistant with admin task-related and customer support positions.
My Amazon Seller experiences are replying to 200+ buyer messages a day, seller feedback, product reviews. Processing refunds, replacement, manual fulfillment, etc.
However, I also have Amazon.com experience because I worked for Amazon as a customer service associate. Directly hired by Amazon at their Philippines Headquarters for customer service.
Not only do my qualifications and work experience make me a perfect candidate for the job, but my personality is also well suited to working as a customer support specialist. My previous role has taught me the importance of clear communication and above satisfactory customer service. I resolve customers' problems and take accurate notes of the conversation while handling their issues in the best possible way. I am good at both verbal and written English communication skills. I am a goal and results-orientated team player who is reliable, punctual, and experienced in taking inbound calls from customers regarding products and services. I will be an excellent ambassador for your company who embodies professionalism when representing the company.
I have various experiences in Digital Marketing and Outbound calls. I am also a fast typist who can give excellent assistance through emails and phone. I know how to handle various administrative tasks and navigate different kinds of software. I am very flexible and willing to work at any time of the day
As an outgoing person with exceptional interpersonal skills and the hunger to learn and grow professionally.
