Products-Problem Reporting (Customer Submission)
Please use this form if you are a Customer
  • Before you go further.

    Are you sure this is a product distributed by Pennyware?

    If so, please confirm below
  • Part A: Minimum Required Information (Red * = Required)

  • Part B: Retailer or Merchant Information (if known)

    If you are a retailer/merchant reporting the issue please complete this section and Part C if we need to conduct a site visit

    (If you are an end user please complete Part C)
  • Part C: End User Details - Correct information is important if we need to conduct a site visit (if known)

    Please complete Part C in detail if you are and end user that needs our assistance and/or a site call out
  • Part D: Installers Details

    If possible, please give us full details of the actual installer.
  • e mail contact details of person submitting this report: