Please provide accurate information to ensure a timely response. We will typically respond to your question within 24 hours. Please note that weekends may affect response times.
  • Walden Library database access: Per our vendor licenses, access to Library databases is available to students currently enrolled in a Walden course. Alumni can access a curated list of open access resources through the Alumni Association.

    The Library provides research support to Walden University alumni through this service. Please send us your question!
  • View known library system outages and alerts

    Contact the Customer Care Team for technical support to get help with:

    • your Library access
    • opening and printing PDFs
    • myWalden portal
    • Canvas
    • other technical issues


    If you need other Library assistance, including help with broken Library article links, please select the “Other” help option.

  • Contact Writing Support for help with:

    • APA style
    • writing
    • one-on-one paper reviews
    • Grammarly

    If you need other Library assistance please select a different help option.

  • e.g. A12345678
  • e.g. Masters in Nursing, PhD in Psychology, etc.
  • e.g. COUN 6000, PM001, or Dissertation/Doctoral/Project Study
  • Please provide as much information as possible.

Processing your submission. Please wait. If there are any errors in your submission, please click/tap on the button below to return to the form.

Back To Form