Parts Quality Initiative
Query Form

Please note that the Parts Quality Initiative Group will only investigate quality issues.
We cannot undertake sales issues on your behalf.

Please complete the form giving as much information as possible.
  • Your Details

    How we can contact you.
    You must supply your membership number with all requests.
  • The Part

    Tell us about the part that your inquiry is regarding.
  • Select the relevant option from the drop down list.
  • If other please specify?
  • / /
  • If other please specify?
  • If other please specify?
  • The Supplier

    Some details about the supplier the part (s) were purchased from.
  • Evidence

    Details to support the case and other background information.

    We will endeavour to keep you updated with our investigations and the final outcome.
    We may need to contact you for clarification of the problem.
  • Please include as many photo’s as required to help make understanding of the problem as clear as possible.
    Please describe and include all information, including copies of all communications, emails and letters, along with content of telephone conversations, that may help to resolve the issue.