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Client Satisfaction Survey
We hope your cat/s enjoyed their recent stay with us. Please take a moment to share your thoughts on how we served you.
Which product did you purchase?
*
Boarding
Purchase kibble
Other
What made you decide to use our services or if you prefer a short testimony here would be appreciated.
*
How satisfied were you with the following aspects of the product?
*
Very Unsatisfied
Unsatisfied
Satisfied
Very Satisfied
Cleanliness
1
2
3
4
Facilities
1
2
3
4
Suitability of enclosure
1
2
3
4
Was the food supplied adequate?
1
2
3
4
Was your pet treated well?
1
2
3
4
Was your pet stressed on returning home?
1
2
3
4
Overall Satisfaction
*
How satisfied were you with the following aspects of your interaction with staff?.
*
Very Unsatisfied
Unsatisfied
Satisfied
Very Satisfied
Timeliness
1
2
3
4
Friendliness
1
2
3
4
Knowledgeability
1
2
3
4
Overall Satisfaction
*
How can we improve what we do?
*
Would you use our products / service in the future?
*
Definitely
Probably
Not Sure
Probably Not
Definitely Not
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