EmailMeForm
Name
Please provide your name.
Email
Add an email address for a response as quickly as possible. Your email address is only used for responding to your inquiry.
Product Category
*
Please select
Bakery
Candy
Ice Cream
Something else
Bakery Concern
*
Please select
Food Safety concern
Other
Choose "Food Safety concern" if your issue involves a foreign object, allergen question, foodborne illness or if you have an inquiry on the ingredient or nutritional information for a product.
Choose "Other" if you have a concern about product availability, quality, suggestions, or any other questions.
Please use the "More Information" box below to provide more information!
Candy Concern
*
Please select
Flavor
Size
Stale
Appearance
Food Safety concern
Other
Choose "Food Safety concern" if your issue involves a foreign object, allergen question, foodborne illness or if you have an inquiry on the ingredient or nutritional information for a product.
Choose "Other" if you have a concern about product availability, quality, suggestions, or any other questions.
Please use the "More Information" box below to provide more information!
Ice Cream Concern
*
Please select
Chocolate Chips size or quantity
Bad Taste (bitter or salty)
Bad Texture (icy or gritty)
Food Safety concern
Other
Choose "Food Safety concern" if your issue involves a foreign object, allergen question, foodborne illness or if you have an inquiry on the ingredient or nutritional information for a product.
Choose "Other" if you have a concern about product availability, quality, suggestions, or any other questions.
Please use the "More Information" box below to provide more information!
Product Information
Please describe the product and/or flavor
Item
*
Pint
56 ounce
Single Serving Big Scoop
Store Menu Item
If applicable.
Purchase location
Graeter's Retail Store
Delivery/Received as a gift
Kroger
Giant Eagle
Harris Teeter
Dorothy Lane Market
Heinen's
Meijer
Remke
The Fresh Market
Wal-Mart
Wegman's
Whole Foods
Other
Graeter's Store
Please enter the name of the store where you purchased the product.
Lot Number
The lot number is printed on the bottom of the container.
Timestamp
The timestamp immediately follows the Lot Number on the bottom of the container.
Best-by Date
MM
/
DD
/
YYYY
The Best By Date is located on the bottom of the container with the lot number.
Purchase date
MM
/
DD
/
YYYY
Please provide the purchase date
Receipt/Order Number
For in-store purchases, your Receipt Number is the 12 character alpha-numeric code at the bottom of your receipt. For delivery orders, your Order Number is the 9 digit code in your Order Confirmation email. You can also find your order numbers by logging into your account and clicking on the My Orders tab.
Telephone Number
###
-
###
-
####
Please enter your telephone number if you want to be contacted by phone.
Best time to call (Eastern Time Zone)
HH
:
MM
AM
PM
AM/PM
We will make every attempt call you within a reasonable time, and almost always within 48 hours. Calls will be returned Monday-Friday, 8am-5pm EST. Thank you for your patience!
More information
Photo Upload
Please attach a photo if applicable. JPG, JPEG, PNG, or PDF file types only.
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Country / Region
Please provide your mailing address if you are requesting a coupon for a replacement product.