EmailMeForm
Name
*
Your Email Address
*
Please provide an email address so that we can find your customer account and respond to your comment as quickly as possible. This WILL NOT add your email address to our subscription list.
Your Telephone #
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While we can respond to most questions via email, please provide a telephone number in case we need more information to resolve your issue.
How was your order placed?
Please select
Graeters.com - Nationwide Shipping
Graeter's App - Retail Store Pickup/Delivery
Over The Phone - Nationwide Shipping
Other
What is your Order Number
Your order number is the best way for us to find you order. You can find the Order Number on the Order Confirmation email or by logging into your account and clicking on the My Orders tab.
What is your Order Delivery Date?
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Please provide the original delivery date you requested when you placed your order.
What do you need help with?
*
Please select
I need to change the recipient's Name, Address or Phone #
I need to change the delivery date
I need to add or change the gift message
I want to change the flavors
There was a problem with my delivery
Redeeming a Gift Card or Certificate
I want to CANCEL MY ORDER**MUST HAVE 48 HOURS ADVANCE NOTICE!
I need something else
Please use the box below to provide more details.
What is the delivery issue?
Please select
Did not arrive
Arrived Melted
Wrong Item
Billing Error
Other
Please enter the new Delivery Date desired below:
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IMPORTANT NOTE!
Requests to change the delivery date must be submitted at least two business days in advance of the desired new date! We cannot guarantee delivery dates made without advance notice!
Some delivery dates may incur an additional fee if the change necessitates expedited next day air service or Saturday Delivery.
Change delivery name to
First
Last
Change delivery address to
Street Address
Address Line 2
City
State / Province / Region
Postal / Zip Code
Antigua and Barbuda
Aruba
Bahamas
Barbados
Belize
Canada
Cayman Islands
Cook Islands
Costa Rica
Cuba
Dominica
Dominican Republic
El Salvador
Grenada
Guatemala
Haiti
Honduras
Jamaica
Mexico
Netherlands Antilles
Nicaragua
Panama
Puerto Rico
Saint Kitts and Nevis
Saint Lucia
Saint Vincent and the Grenadines
Trinidad and Tobago
United States
Argentina
Bolivia
Brazil
Chile
Colombia
Ecuador
Guyana
Paraguay
Peru
Suriname
Uruguay
Venezuela
Albania
Andorra
Armenia
Austria
Azerbaijan
Belarus
Belgium
Bosnia and Herzegovina
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Faroe Islands
Finland
France
Georgia
Germany
Greece
Hungary
Iceland
Ireland
Italy
Kosovo
Latvia
Liechtenstein
Lithuania
Luxembourg
Macedonia
Malta
Moldova
Monaco
Montenegro
Netherlands
Norway
Poland
Portugal
Romania
San Marino
Serbia
Slovakia
Slovenia
Spain
Sweden
Switzerland
Ukraine
United Kingdom
Vatican City
Afghanistan
Bahrain
Bangladesh
Bhutan
Brunei Darussalam
Myanmar
Cambodia
China
East Timor
Hong Kong
India
Indonesia
Iran
Iraq
Israel
Japan
Jordan
Kazakhstan
North Korea
South Korea
Kuwait
Kyrgyzstan
Laos
Lebanon
Malaysia
Maldives
Mongolia
Nepal
Oman
Pakistan
Palestine
Philippines
Qatar
Russia
Saudi Arabia
Singapore
Sri Lanka
Syria
Taiwan
Tajikistan
Thailand
Turkey
Turkmenistan
United Arab Emirates
Uzbekistan
Vietnam
Yemen
Australia
Fiji
Kiribati
Marshall Islands
Micronesia
Nauru
New Zealand
Palau
Papua New Guinea
Samoa
Solomon Islands
Tonga
Tuvalu
Vanuatu
Algeria
Angola
Benin
Botswana
Burkina Faso
Burundi
Cameroon
Cape Verde
Central African Republic
Chad
Comoros
Democratic Republic of the Congo
Republic of the Congo
Djibouti
Egypt
Equatorial Guinea
Eritrea
Ethiopia
Gabon
Gambia
Ghana
Gibraltar
Guinea
Guinea-Bissau
Cote d'Ivoire
Kenya
Lesotho
Liberia
Libya
Madagascar
Malawi
Mali
Mauritania
Mauritius
Morocco
Mozambique
Namibia
Niger
Nigeria
Rwanda
Sao Tome and Principe
Senegal
Seychelles
Sierra Leone
Somalia
South Africa
Sudan
Swaziland
United Republic of Tanzania
Togo
Tunisia
Uganda
Zambia
Zimbabwe
Country / Region
Change delivery phone
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Would you like us to reship your order or would you like a full refund instead?
Please reship my order
Please issue a full refund
Please select either a Reship or a Refund.
You will receive a separate confirmation email with a new order number if you select Reship, or a credit notification email if you select Refund.
You should receive the Confirmation email within one business day.
Please choose a new delivery date.
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In most cases, we can ship a new package out the next business day. We cannot deliver on weekends, Mondays, or legal holidays.
More information