• Please provide an email address so that we can find your customer account and respond to your comment as quickly as possible. This WILL NOT add your email address to our subscription list.
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    While we can respond to most questions via email, please provide a telephone number in case we need more information to resolve your issue.
  • Your order number is the best way for us to find you order. You can find the Order Number on the Order Confirmation email or by logging into your account and clicking on the My Orders tab.
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    Please provide the original delivery date you requested when you placed your order.
  • Please use the box below to provide more details.
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    Requests to change the delivery date must be submitted at least two business days in advance of the desired new date! We cannot guarantee delivery dates made without advance notice!

    Some delivery dates may incur an additional fee if the change necessitates expedited next day air service or Saturday Delivery.
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  • Please select either a Reship or a Refund.

    You will receive a separate confirmation email with a new order number if you select Reship, or a credit notification email if you select Refund.

    You should receive the Confirmation email within one business day.
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    In most cases, we can ship a new package out the next business day. We cannot deliver on weekends, Mondays, or legal holidays.