EmailMeForm
State reason for return:
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Please select
Quote for repair
Return to stock for refund
Warranty inspection
Why are you returning this item for a refund?
*
Please select
Product is no longer required
Wrong item ordered
Product didn't match website description
Product arrived faulty
Other
Please read our Returns Policy in full (see link in the website footer) before proceeding with this form.
Company / Customer Name:
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Telephone:
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Email:
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Your Postcode:
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Your Full Name:
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Your Original Invoice Number:
Product Name & Manufacturer (if known):
*
Fault:
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Please select
Option 1. Electrical
Option 2. No display but power present
Option 3. Leaking issue
Option 4. Mechanical
Option 5. Hydraulic
Option 6. Noisy in operation
Option 7. Low pressure performance
Other - Please specify below
Please ensure your pump is thoroughly cleaned, drained of any fluids and packaged suitably for transit. If not, a decontamination charge of £25.00 will apply.
What fluid has been pumped?
Please select
Fresh Water
Foul Water
Other - Please specify below
Fault:
*
Please select
Option 1. Electrical
Option 2. No display but power present
Option 3. Leaking issue
Option 4. Mechanical
Option 5. Hydraulic
Option 6. Noisy in operation
Option 7. Low pressure performance
Other - Please specify below
Please ensure your pump is thoroughly cleaned, drained of any fluids and packaged suitably for transit. If not, a decontamination charge of £25.00 will apply.
What fluid has been pumped?
Please select
Fresh Water
Foul Water
Other - Please specify below
Any further relevant information:
Any further relevant information:
File Upload:
Upload a photo or other supporting file
File Upload:
Upload a photo or other supporting file
How are you sending the product back?
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My own courier
If you aren't able to send the product back via your own courier please call us on 01777 871100 to discuss your options.
If after making contact we don't hear back from you, within 90 days we will responsibly dispose of your pump/returned product.
*
Tick to confirm you have read the above statement
If after making contact we don't hear back from you, within 90 days we will responsibly dispose of your pump/returned product.
*
Tick to confirm you have read the above statement
You will receive an email shortly after submitting this form with further instructions regarding the return.
By submitting this form you agree that the information provided is accurate.
