1. Safety Measures
Putrajaya Effective Swimming Academy (PESA) will take all reasonable steps to ensure the implementation and observation of relevant safety procedures during the conduct of classes.

2. Participant Responsibility
All participants must observe, understand, and adhere to the safety guidelines and procedures provided by PESA.

3. Liability Waiver
PESA shall not be held liable for any accidents, injuries, loss of life, or damage to personal property before, during, or after the class. By enrolling, participants acknowledge and accept the inherent risks associated with swimming and water activities and release PESA from any related claims.

4. First Aid Assistance
In the event of an accident or injury during class or within the premises, PESA will provide reasonable first aid treatment and take appropriate action promptly.

5. Class Schedule and Duration
Classes start at any time based on your preferred start date.
The duration to complete all lessons is 4 months for the 12-lesson package. Any remaining classes after this period will be forfeited.
Lessons are held once or twice a week, and all lessons must be completed within the stipulated period.

6. Public Holidays and Closures
PESA is closed on public holidays unless stated or informed otherwise.

7. Age and Group Size
Classes are open to participants aged 13 to 60 years old.
A maximum of 8 students per instructor in a group

8. Attendance and Rescheduling
Students may skip class but must notify PESA via SMS or WhatsApp at least 5 hours before the class.
Classes will be rescheduled (by PESA) if the minimum number of participants is not reached or in the event of unforeseen circumstances.

9. Fee and Attendance Policy
Fees are non-refundable, non-transferable, and forfeited if the course is not completed within the stipulated period.
All lessons must be redeemed by the same person.

10. Health Advisory
Participants with health complications should consult a medical professional before enrolling in swimming classes. (Note: Swimming is generally suitable for individuals in various health conditions, provided necessary precautions are observed.)

11. Progress and Advancement
The advancement of lessons is based on individual capability. Students are encouraged to practice independently for better and faster results.

12. Equipment and Attire
Participants must bring their own swimwear, goggles, and swimming caps. PESA reserves the right to deny participation to anyone not dressed in accordance with safety and hygiene standards.

13. Media Consent
By participating in PESA's swimming classes, you consent to the photography or videography of yourself or your child during classes for documentation, promotion, or marketing purposes. If you wish to opt out, please notify PESA in writing before the commencement of the course.

14. Pool Rules and Regulations
Participants must adhere to all pool rules and regulations set by the venue. Any misconduct or breach of these rules may result in removal from the program without a refund.

15. Medical Emergencies
In the event of a medical emergency, PESA reserves the right to contact emergency services or a medical professional on behalf of the participant. Any related costs will be borne by the participant or their guardian.

16. Code of Conduct
PESA reserves the right to remove any participant from the program without a refund if their behavior disrupts the class, endangers others, or fails to comply with instructions or safety guidelines.

17. Non-Compete Agreement
Participants, parents, or guardians agree not to use the knowledge, techniques, or curriculum provided by PESA for commercial purposes or to create competing programs without prior written consent.

18. Program Changes
PESA reserves the right to modify the structure, content, or duration of the program when necessary, with prior notification to participants.

19. Privacy Policy
PESA will handle all personal information provided by participants in compliance with relevant data protection laws. Information will only be used for program administration, communication, and related purposes.

20. Contact Information
For inquiries or assistance, contact PESA at 010-5454815 (Call/SMS/WhatsApp).

21. Intellectual Property Rights
All training materials, techniques, and curriculum provided by PESA are proprietary and protected by copyright laws. Reproduction or distribution without permission is strictly prohibited.