EmailMe Form - Return Form

Name *

First Last

Please provide your full name as it appeared on the order.

Email *

Necessary for our records, and to reference any previous order history.

Phone *

### - ### - ####

In case we need to reach you, regarding this return.

Product(s) Being Returned

Reason For Returning

Which would you prefer? *

Refund

Store Credit

Note: E-Check payments are eligible for store credit only.

Do you require a quote for a return shipping label, or will you be shipping the box back yourself? *

I will handle the return shipment myself using the address provided

I require a return shipping cost quote from NEHERP

If requesting a quote, please provide precise box weight & dimensions. Inaccurate data will result in inaccurate quotes, and multiple shipping charges.

Return Policy Checklist *

I certify that the item(s) I'm returning are unopened, unused, resalable, and have been in my possession for 14 days or less

I certify that the item(s) I'm returning have not come into any direct or indirect contact with any animals

I certify that the item(s) I'm returning are not potentially opened, resealable NEHERP products. (Charcoal, Substrate, Leaf Litter, Fly Media, etc)

I certify that the item(s) I'm returning were not part of a "Non-refundable & no returns" inventory clearance sale. (The packing slip would mention "Clearance Sale" on the item) Such items are all sales final, and are non returnable.

I have read the policies outlined on this page, and understand the item(s) I am returning are eligible for a return. I understand shipping back a non-returnable item will not result in any form of reimbursement.