EmailMeForm
Product Feedback Survey
1. What do you like most about our product?
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2. What changes would most improve our product?
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3. What do you like most about competing products currently available from other companies?
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4. What changes would most improve competing products currently available from other companies?
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5. If our new product were available today, how likely would you be to use it instead of competing products currently available from other companies?
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Extremely likely
Very likely
Moderately likely
Slightly likely
Not at all likely
6. If you are not likely to use our product, why not?
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Do not need a product like this
Do not want a product like this
Satisfied with competing products currently available
Cannot pay for a product like this
Not willing to pay for a product like this
Other (please specify)
7. What would make you more likely to use our product?
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8. How important is convenience when choosing this type of product?
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Extremely important
Extremely important
Moderately important
Slightly important
Not at all important
9. Overall, are you satisfied with your experience using our product, neither satisfied or dissatisfied with it, or dissatisfied with it?
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Extremely satisfied
Moderately satisfied
Slightly satisfied
Neither satisfied nor dissatisfied
Slightly dissatisfied
Moderately dissatisfied
Extremely dissatisfied
10. If our new product were available today, how likely would you be to recommend it to others?
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Extremely likely
Very likely
Moderately likely
Slightly likely
Not at all likely
11. How important was product or service quality in your decision to use our company?
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Extremely important
Very important
Moderately important
Slightly important
Not at all important
12. Compared to our competitors, is our product quality better, worse, or about the same?
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Much better
Somewhat better
Slightly better
About the same
Slightly worse
Somewhat worse
Much worse
13. Compared to our competitors, are our prices more reasonable, less reasonable, or about the same?
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Much more reasonable
Somewhat more reasonable
Slightly more reasonable
About as reasonable
Slightly less reasonable
Somewhat less reasonable
Much less reasonable
14. How useful would this new product be to your company?
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Extremely useful
Very useful
Moderately useful
Slightly useful
Not at all useful
15. How likely would your company be to use this product?
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Extremely likely
Very likely
Moderately likely
Slightly likely
Not at all likely
16. Overall, are you satisfied with your experience using our service, neither satisfied or dissatisfied with it, or dissatisfied with it?
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Extremely satisfied
Moderately satisfied
Slightly satisfied
Neither satisfied nor dissatisfied
Slightly dissatisfied
Moderately dissatisfied
Extremely dissatisfied
17. What changes would most improve our service?
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18. What do you like most about competing products currently available from other companies?
*
19. What changes would most improve competing products currently available from other companies?
*
20. How important is product or service quality when choosing this type of product?
*
Extremely important
Very important
Moderately important
Slightly important
Not at all important
21. Do you think prices at our company are too high, too low, or about right?
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Much too high
Somewhat too high
Slightly too high
About right
Slightly too low
Somewhat too low
Much too low
22. What changes would most improve our product?
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23. How likely are you to use our product?
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Extremely likely
Very likely
Moderately likely
Slightly likely
Not at all likely
24. Compared to our competitors, how effective is our product?
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Much more effective
Somewhat more effective
Slightly more effective
About as effective
Slightly less effective
Somewhat less effective
Much less effective