Area Manager Review
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  • Systems

  • Elite (98%+ of the time) Good (90-97% of the time) Marginal (70-89% of the time) Unacceptable (Less than 70% of the time)
    Uses the punch list and DBs properly when in stores
    Audits the punch lists every visit to a store
    Provides feedback on systems to others
    Turns in expense reports by deadline
    Submit complete Payroll and Bonus with no errors by Thursday evening
    Turns in Zoom Prep on time
    Uses Reviews, Corrective Action, and Documentation to improve team and protect the company
    Turns in AM Checklist
  • Skills

  • Elite (98%+ of the time) Good (90-97% of the time) Marginal (70-89% of the time) Unacceptable (Less than 70% of the time)
    Has a positive attitude in the store
    Calls out sandwiches loudly
    Passes receipt and communicates clearly on the line
    Pulls meat in the correct order
    Perfect wraps with no wings and labels sandwiches. Not too tight or too loose
    Slices with sense of urgency with correct weights and pretty portions while minimizing waste
    Uses slicing log and audits packs
    Cut/gut/mayo in less than 20 seconds with no dry bites, tears, or mayo on the outside of bread. Mayo looks like frosting
    Applies dijon/avocado/sauce correctly
    Gets sandwiches back to register
    Reports sandwich orders loudly when on register and bread position
    Practices suggestive selling and reward benefits on all shifts with every customer
    Can take phone orders 100% with a smile and upbeat attitude
    Bags orders while double checking sides with a sense of urgency
    Bagged orders are neatly folded with dimple inside and receipt lined up with bag. Never uses torn or crumpled bags
    JJ Certifications
    Routes deliveries and runs bread during rush times
    Makes a positive impact on sales and service
    Bakes awesome wheat and french bread
    Deploys ALC and ADC
    Always encouraging company growth
    Preps tomatoes completely, and audits them
    Preps tuna completely, and audits them
    Preps lettuce completely, and audits them
    Preps sauce completely, and audits them
    Preps cucumbers completely, and audits them
    Preps onions completely, and audits them
    Preps pickles completely, and audits them
    Tactfully coaches and makes impact at all Area locations
    Communicates with entire team professionally
    Positive impact on maintenance at least once a week at every location
    Touches base with every GM about their team once a week
    Completes properly designed personal schedules
    Constantly grows number of managers and the quality of current managers improves
  • Choices

  • Elite (98%+ of the time) Good (90-97% of the time) Marginal (70-89% of the time) Unacceptable (Less than 70% of the time)
    Immediately forwards emails to their teams
    Calls all stores every morning
    Delivers "order form" requests within 48 hours of submission
    Displays the JJ 1-7 properly
    Communicates needs to Bryan, GM's, and Admins
    Works with a sense of urgency
    Creates and leads with a positive vibe
    Uses proper manners with all staff and customers
    Answers emails, phone calls, and texts on time
    Always puts the customer first, above ALL other tasks
    Encourages suggestive selling in a fun and positive way
    Never uses old veggies or lettuce
    Uses written documentations to coach the team
    Arrives on time & ready to rock for all shifts!
    Open to change
    Written standards outlined
    Participates in store meetings
  • Financial Performance - Global average of the last 6 periods

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  • Have employee check one of these and sign below after review is approved, printed, and issued.
  • Summary

  • To be calculated after review is approved and printed, and before it is issued.
  • Elite
    Good
    Marginal
    Unacceptable
    Circle which tier is earned based on score %, write in raise amount approved by Bryan.