EmailMe Form - GM Review

Store Number *

Name of GM *

First Last

Name of Reviewer *

First Last

Date *

MM / DD / YYYY

Systems

*

	Elite (98%+ of the time)	Good (90-97% of the time)	Marginal (70-89% of the time)	Unacceptable (Less than 70% of the time)
Uses the punch list and DBs as a tool, not a task, and completes them 100%
Never breaks down any part of the lobby before 10 minutes after closing time
Slices to Company Standards and uses our Franchisee Guide
Sets pick-ups as "ready" in POS before placing on shelf/counter
Follows recipes 100%
Daily Beautifications execution 100%
Follows systems for pay, vacation, and sick days
Always open by 10am
Places all orders on time, including produce and Sysco
Samples to the regular plan and sets up catering events
Always enforces hustle in the unit
Holds team to the uniform standard
Sets up the next manager for success and takes 5 minutes to chat with them
Makes sure car toppers are on and lit

Skills

*

	Elite (98%+ of the time)	Good (90-97% of the time)	Marginal (70-89% of the time)	Unacceptable (Less than 70% of the time)
Has a positive attitude in the store
Calls out sandwiches loudly
Passes receipt and communicates clearly on the line
Pulls meat in the correct order
Perfect wraps with no wings and labels sandwiches. Not too tight or too loose
Slices with sense of urgency with correct weights and pretty portions while minimizing waste
Uses slicing log and audits packs
Cut/gut/mayo in less than 25 seconds with no dry bites, tears, or mayo on the outside of bread. Mayo looks like frosting
Applies dijon/avocado/sauce correctly
Gets sandwiches back to register
Reports sandwich orders loudly when on register and bread position
Practices suggestive selling and reward benefits on all shifts with every customer
Can take phone orders 100% with a smile and upbeat attitude
Bags orders while double checking sides with a sense of urgency
Bagged orders are neatly folded with dimple inside and receipt lined up with bag. Never uses torn or crumpled bags
JJ Certifications
Routes deliveries and runs bread during rush times
Makes a positive impact on sales and service
Bakes awesome wheat and french bread
Deploys ALC and ADC
Develops new managers and is always encouraging company growth
Preps tomatoes completely, and audits them
Preps tuna completely, and audits them
Preps lettuce completely, and audits them
Preps sauce completely, and audits them
Preps cucumbers completely, and audits them
Preps onions completely, and audits them
Preps pickles completely, and audits them

Choices

*

	Elite (98%+ of the time)	Good (90-97% of the time)	Marginal (70-89% of the time)	Unacceptable (Less than 70% of the time)
Creates and leads with a positive vibe
Makes follow-up calls to catering orders over $500
Goes outside the unit to raise sales
Uses proper manners with all staff and customers
Answers emails on time. Responds to calls and texts quickly
Communicates with their team about changes and updates
Gets deposits to the bank on time
Always puts the customer first, above ALL other tasks
Personally details hand sinks daily
Practices buddy slicing
Encourages suggestive selling in a fun and positive way
Always leads by example and jumps on tough tasks themself
Never uses old veggies or lettuce
Uses written documentations to coach the team
Always reaches out to their boss when they're low on bread
Arrives on time to shift, and early if needed
Always nice to customers, even during a rush
Gets team ready on the line before customers place order
Never says "no" to a customer request, unless the request is sauce/veggies on a slim or substituting meats
Keeps floor in the restaurant clear, including the back room
Keeps cooler racks organized, always
Shows up for every shift!
Always is 100% in uniform
Is prepared for meetings and ready to participate

Top 3 Praises *

1.
2.
3.

Top 3 Redirects *

1.
2.
3.

Actions to correct redirects *

1.
2.
3.

Employee being reviewed: I agree to execute the "actions to correct redirects"

Yes

No

Have employee check one of these and sign below after review is approved, printed, and issued.

Summary

Review Score

To be calculated after review is approved and printed, and before it is issued.

Raise Amount Earned - Circle One Tier

Elite
Good
Marginal
Unacceptable

Circle which tier is earned based on score %, write in raise amount approved by Bryan.

Signature of Employee being reviewed

Clear

Signature of Reviewer *

Clear

Signature of Witness

Clear

To be signed by a witness after review is approved, printed, and issued.